Terms & Conditions
Orders are usually shipped within 2-3 business days after payment is received. We do not ship on weekends or public holidays and ship only in the USA.
15Sports is not responsible for stolen/lost or damaged packages.
All orders are subject to a 10% cancellation fee if not cancelled within 12 hours of payment.
RETURN POLICY & WARRANTY
All customers have a 30 day return period. Any items purchased by mistake, or any items that are no longer wanted will be subject to a 20% restocking fee, and buyer must pay return shipping.
Return item(s) must be in original condition. Any physical damage to returns such as signs of installation / firing will not be accepted. We will inspect all returned products before accepting them.
Shipping and handling is non-refundable.
Prior to installation customer must inspect all products. All defects must be reported to 15Sports within 30 days after package is received.
We pride ourselves in customer services and encourage our customer to provide good communication with us; therefore we can serve you better and be able to ship your items out promptly. Please double check your email SPAM or JUNK mail folder for our email just in case.
Buyers are required to obtain an RMA (Return Manufacturer Authorization #) from us before returning anything back to us. Packages sent without approved RMA # will be rejected at shipper's expense. Defective products will be offered exchange only.
If the product is found to be not defective upon inspection and was reported within 10 days upon period, buyer will also be responsible for paying shipping/handling fee to us before we return the item.
All faulty products due to improper installation or improper use will NOT be replaced by 15Sports. We will inspect all returned products before accepting them.
If you purchase the wrong item we are happy to assist you with an exchange within 5 days upon delivery.
Buyer is required to pay two-way shipping and is subject to exchange fees.
When placing your order, please make certain the billing address you provide matches the address registered with the card you are using. We at 15Sports strive to protect our customers and any sensitive information you choose to share with us. Our staff may reach out to customers to verify orders or addresses at any time. If you place an order with us and do not receive an order confirmation, please contact us as soon as possible.
All California residents are subject to a 9% Sales Tax.
Flash sales, weekly
promotions, and holiday sales are only valid on the dates specified in each
event. 15Sports does not
offer price adjustments or credits of any kind if your order is not placed
within the specified time period. For weekly promotions/coupons please
subscribe to our mailing list. Any discount codes must be entered and accepted
by our system to be applied to the order. If you forget to add the code
or could not find where to enter it, the code cannot be applied later. If you have
trouble applying the coupon please contact us for help. Codes will NOT be
applied after an order has been placed. Customers are only eligible for ONE gift per household per sale.
TERMS & CONDITIONS
When purchasing from us you acknowledge that you have read and agreed to what we have posted on this listing. It is our discretion to combine orders. We reserve the right to refuse service.
Before making your purchase please refer to your local state laws.
For Shipping Status/Questions regarding an order/general quotes on bulk orders please call or e-mail us, and we will reply within 24-48 hours.